Yes, you can. You can also ask for instant backup that will be stored or/and sent to you at request.

No, you cannot. In order to have ultimate configuration possibilities and functionality you should upgrade to SMI! Corporate Managed Service.

Yes, SMI! Standard Managed Service may be upgraded to SMI! Corporate Managed service 3 months before your agreement ends (of course you can prolong the agreement any time). You have to pay a difference between prices of that two services.

Quarantine database is updated real-time both in SMI! Standard Managed Service and SMI! Corporate Managed Service.

You can use up to 9 engines for scanning your mail traffic - that includes Zero-Hour-Detection by Commtouch, QuickHeal, Kaspersky, Symantec, ArcaVir, Autentium, Norman, Sophos and Clamav. Clamav engine is enabled by default and cost-free.

SMI! for Domino can be configured to handle encrypted attachments in various ways: There are two options in SMI! Admin System Center Global Settings that are used to specify what SMI! will do when encrypted attachment will be found:Add To Encrypted Area: When set to 'Yes' every message containing encrypted attachment will be copied to Encrypted Area, message will be delivered.
Delete Encrypted Attachments: When set to 'Yes' every encrypted attachment will be removed from message.If both settings are set to Yes : Message containing encrypted attachment will be stored without attachment, message will be delivered without attachment.

Yes, it is possible however it is very important to perform correctly this task so in such case we recommend to contact SMI! support team.

No, SMI! installer contains appropriate version of Java Runtime Environment so there is no need to install it before.

If the number of active AV engines is larger,the scanning process is only a little slower but does not affect performance as it works on separated and parallel threads.

There are 2 types of SMI! For Domino cluster installation:1.Primary SMI! for Domino Custer node This installation type stands for primary server used to host configuration and users settings, replicate statistics and quarantine from other servers.2.Other SMI! for Domino Custer node This installation type stands for other (secondary) server which replicates configuration, users, statistics and quarantine from primary server.

You must be able to edit the definition of your domain in DNS system. You will have to modify the address of your MX (Mail Exchange) server and change it into our service server. We provide you two separate MX servers (main and backup). You should prioritize them, so the first MX address should point to our main service server and the second MX should point to our backup service server.You will get the addresses of our service servers when we send you a confirmation form.

In most cases we use third-party anti-virus and anti-spam engines via especially designed Application Program Interface (API) the same that is used by original products. We sign agreements with vendors who guarantee us the knowledge, the newest versions of engines and the highest level of technical support.Native integration means that our solution is 20 - 30 times faster than command line interface and about 15 times faster than TCP/IP calls.

All emails are hold in smi.box so when the system will be restarted, the process flow will be resumed.

SMI! For Domino uses its own Domino-independent replicator to provide fast, reliable and easy solution to configure and perform replication process on SMI! For Domino firebird databases. SMI! For Domino replicator guarantees that configuration and quarantine folders are always up to date.

Statistic-base anti-spam applies only to current unwanted traffic and limits the possibility of false-positive matching result. Incoming mails are accurate and reliably spam free.